Accountant
Salary Range: $54,052-$67,777
Expected Hiring Range: $54,052 to $67,777
GENERAL DESCRIPTION
Duties include cash forecasting, internal auditing, and analysis; prepares budgets, financial reports, statements, notes for multiple fiscal year ends, and reconciliations for effective control of federally regulated programs.
Requires high level of professionalism including strong communication skills, excellent administrative and technical computer skills; attention-to-detail in accuracy and timeliness of work; ability to interpret and implement a variety of financial arrangements, rules, regulations, and statutes.
Individual should be highly self-motivated, capable of handling large volumes of work proficiently, and comfortable working in a fast-paced, deadline-driven environment.
SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check are also required. Must be proficient with Microsoft Word and Excel.
DESIRABLE EDUCATION AND TRAINING
Bachelor’s degree in accounting and considerable experience in fund accounting, or an equivalent combination of training in a related field and accounting experience.
For instructions on applying, go to the Application link.
Assistant Director of Administration and Finance
Raleigh, NC
Salary Range: $72,435 – $90,828
GENERAL DESCRIPTION
Duties include cash management, auditing and compliance reviews, account analysis, budgeting, developing reports, financial statements and reconciliations including upper level financials and notes. Able to manage and supervise accounting personnel; institute/manage systems of internal control. Considerable knowledge of and ability to apply accounting theories and principals including GAAP and GASB standards and monitor the results. Applicant should possess knowledge of federal, state, and local procurement regulations. Able to convey complex financial issues in a clear, concise manner. Attention to detail, initiative, intuitive ability; excellent understanding of a variety of financial arrangements. Supervisory experience.
SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check are also required. An In-House Bookkeeping test will be administered during the interview.
DESIRABLE EDUCATION AND TRAINING
Graduation from a four-year college or university with a degree in Accounting and considerable experience in management level fund accounting; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
For instructions on applying, go to the Application link.
Construction Project Manager
Expected Hiring Range: $44,468 to $55,760.
GENERAL DESCRIPTION
Seeking an experienced construction project manager to join team responsible for the completion of capital improvement projects for a large real estate portfolio.
The successful candidate will possess excellent communication skills, both written and verbal. Essential qualities will include collaboration and relationship building as you are in close contact with external and internal customers such as residents, colleagues, contractors and city inspectors. Organizational skills and confidence are vital as you will simultaneously manage multiple priorities. A self-motivated candidate is required for oversight of a wide array of projects, as you will make practical decisions while representing the best interests of our customers.
As a construction project manager, you will be responsible for evaluating capital improvement projects. You will develop scopes of work and project schedules ensuring successful projects are completed on time and within budget. You will schedule contractors in practical order, ensuring work is efficiently completed during jobsite inspections. Authorizing contract payments are included in job responsibilities, as well as set up and maintenance of contract files from inception to completion. While engaging in assigned communities, you will evaluate and present opportunities for capital improvement projects. Administrative work is required, including but not limited to preparation of contracts, change orders and other correspondence.
SPECIAL REQUIREMENTS
Valid NC Driver’s License required. Drug testing and criminal background check required.
DESIRABLE EDUCATION AND TRAINING
Graduation from a four-year college with a degree in construction management is highly preferred. Consideration will also be given to candidates with a High School Diploma or its equivalent and four years of experience in construction work with responsibility for supervision and construction cost estimating, or an equivalent combination of education and experience that provides the required knowledge, skills and abilities. Practical knowledge of asbestos and lead based paint abatements is favourable as is multi-lingual proficiency. Familiarity with MS Office 365 is highly preferred.
For instructions on applying, go to the Application link.
Deputy Executive Director of Programs Operations
Salary Range: $117,989 to $147,949 per year
GENERAL DESCRIPTION
The Raleigh Housing Authority seeks an experienced, innovative, future-focused professional to serve as its Deputy Executive Director of Programs Operations. Alongside other Executive Team members, the DED of Programs Operations plays a leading role in agency wide strategic planning, maintaining and strengthening community partnerships, managing staff, and offering subject area expertise in HUD-related matters. The incumbent’s scope of leadership includes the Housing Management, Maintenance and Housing Choice Voucher Departments. This role requires ongoing innovation to ensure the long-term sustainability of this high-performing housing authority and ensure the quality and success of day-to-day operations carried out by the staff of the operating departments.
- Help develop overarching strategic goals, policies, and operational plans for the organization as a member of the senior executive team and in close alignment with the Chief Executive Officer.
- Provide oversight for HUD programs to ensure a cohesive strategy in support of overall Agency mission and purpose.
- Implement measurable objectives, initiatives, outcomes, budgets, funding strategies, performance metrics, and timelines; redirect approaches that may be dated or ineffective.
- Lead, motivate, supervise, and maintain a highly effective, productive, and unified team through a lens of equity and inclusivity, supporting both professional/technical expertise and operational talent at all levels. Ensure that leadership is approachable and operates with a defined culture of equity, inclusivity, flexibility, collective problem-solving, and openness to suggestions, together with the ability to resolve/mitigate conflict.
- Recruit and select department directors, professional staff, and other personnel. Assign, direct, train, and inspect the work of staff; reward, discipline, coach, counsel, and evaluate staff performance; and oversee transfers, promotions, suspensions, terminations, and demotions.
- Empower department and leadership teams to maximize available resources and staff contributions through coaching and guiding, both to grow leaders’ skills at all levels and enhance shared ownership of RHA’s mission, performance, and results.
- Collaborate with the broader RHA Leadership Team in providing collective and inclusive leadership. Maintain positive and productive working relationships internally and externally with leadership teams, residents and program participants, community stakeholders, partner organizations, and industry peers.
- Actively engage with industry groups and national partners to guarantee up-to-date knowledge regarding current issues, policies, and trends that impact RHA’s operations and future planning.
- Lead the development of strategies for housing programs and initiatives; establish appropriate customer service levels, performance expectations, and stretch goals in support of RHA’s overarching mission objectives.
- Monitor and evaluate the efficiency and effectiveness of operational approaches and allocate internal resources accordingly.
- Align resources and approaches necessary for the team to be effective, including technology, workflow processes/operations, technology, and training. A major technology upgrade is on the horizon. Oversee this effort to provide increased efficiency and improved business processes.
- Represent the operations departments in all repositioning and development strategies in coordination with the Development and other departments.
- Maintain a comprehensive and up-to-date understanding of HUD programs and regulations, allowing RHA to maximize funding, leverage partnership opportunities, and provide additional resources to communities and residents.
- Interpret and assure compliance with HUD regulations, rules, and guidelines, as well as other applicable state and local codes, laws, and ordinances.
- Analyze new HUD, state, and local regulations as they relate to the Authority; advise and strategize regarding the impact of these changes on agency goals and operations. Demonstrate understanding of and respect for diverse backgrounds and create cooperative relationships with a wide range of partners and stakeholders.
- Build relationships, conduct negotiations, and represent the Authority in meetings with elected officials, government agencies, contractors, community groups, resident councils, the general public, and regulatory bodies.
- Provide strategic oversight of the Authority’s community outreach initiatives, coordinating with appropriate staff teams to set the stage for culturally competent conversations between RHA and its diverse community partners and stakeholders.
- Present proposals and recommendations clearly, logically, and persuasively in public meetings and before elected bodies.
- Prepare and review the scope of services for Request for Proposals (RFPs) and other procurement documents as needed.
- Perform other duties as requested by the Chief Executive Officer.
DESIRABLE EDUCATION AND TRAINING
Bachelor’s Degree from an accredited four-year college or university with major coursework in Public Administration, Business Administration, Finance, Economics, Urban Planning, or a related field required.
A minimum of ten (10) years of related management experience in the public sector, nonprofit housing, and community development in the public or private real estate sectors, with at least five (5) years of experience in an executive or senior management level role.
A minimum of five (5) years of supervisory experience with a thorough knowledge of HUD regulations.
Technical Skills
To perform this job successfully, the employee should have strong computer skills (e.g., MS Word, Excel, PowerPoint, and Outlook). Preferred knowledge of software data systems such as Yardi, Yardi Payscan, Yardi Rent Café, Yardi Vendor Cafe, and HUD platforms. Must learn other computer software programs as required by assigned tasks. Strong emotional intelligence and ability to foresee conflicts and coordinate multiple projects simultaneously.
Highly proficient in collaborative work, adaptable to shifting goals and priorities. Must have strong writing, editing, and oral communication skills and work well in a fast-paced environment.
SPECIAL REQUIREMENTS
- Possession of a valid North Carolina driver’s license and safe driving record for those required to drive or allowed to drive on behalf of RHA.
- Drug testing and criminal background check required.
For instructions on applying, go to the Application link.
Expected Hiring Range: $56,754-$71,166
GENERAL DESCRIPTION
The Raleigh Housing Authority is seeking to add new members to the team who are eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with Raleigh Housing Authority.
Under limited supervision performs responsive supervisory and administrative work directing Section 8 programs in the Leased Housing Department (HCV-Section 8). Plans, directs, coordinates, supervises, and monitors the daily activities of 3 Eligibility Specialists, assisting and advising as necessary. Resolves problems as non-routine situations arise; ensures that subordinates receive orientation and training as necessary for assigned positions; conducts weekly staff meetings; provides formal and informal supervisory feedback using performance appraisals or other measures. Monitors and oversees a waiting list of approximately 8,000 families and ensures the program leases up to 100% of approximately 4,100 vouchers assigned to the agency.
SPECIAL REQUIREMENTS
A valid North Carolina Driver’s License, drug testing, criminal background check and DMV check is required. Proficiency with MS Word and Excel is required.
DESIRABLE EDUCATION AND TRAINING
Bachelor’s degree in public administration, business administration, social work, or related field of study.; minimum of three (3) years of supervisory experience. Must possess good written and verbal communication skills; have proficient computer skills; and a working knowledge of HUD and other Federal, State, and local regulations related to subsidized housing management. At least three years of management experience at a Public Housing authority working directly in the Housing Choice Voucher program is highly preferred.
For instructions on applying, go to the Application link.
Expected Hiring Range: $40,334 – $50,576
The Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with RHA!
GENERAL DESCRIPTION
Under the immediate supervision of the HCV Manager, the position duties include a wide range of activities related to determining and documenting applicant and/or participant eligibility, income, rent, and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures.
The position requires full accountability for assigned cases to include:
- Accurate and complete files.
- Resolution of customer service cases.
- Responsiveness to participant and landlord inquiries.
- Manages an assigned caseload of HCV participants.
- Conducts annual recertifications within required time frames.
- Completes interim recertifications as required.
- Conducts participant briefings.
- Processes and monitors participant moves to a new dwelling.
- Determines housing assistance payment and tenant rent calculation.
SPECIAL REQUIREMENTS
A valid North Carolina Driver’s License, drug testing, criminal background check and DMV check is required. Proficiency with MS Word and Excel is required.
DESIRABLE EDUCATION AND TRAINING
Requires a bachelor’s degree in business administration, sociology, psychology or a related field, and 3 to 5 years of experience in public housing administration, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. HCV Certification is a plus.
For instructions on applying, go to the Application link.
Housing Development Project Manager
Salary Range: $72,435 to $90,828
The Raleigh Housing Authority is seeking to add new members to the team that are eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with us as a Housing Development Project Manager.
GENERAL DESCRIPTION:
The Housing Development Project Manager is the project lead responsible for guiding development plans and completing development projects, including but not limited to, new construction, acquisition, preservation, recapitalization, mixed finance and other RHA developments. This position is an integral part of the overall agency strategy and ensures that the development projects align with our vision, adhere to the development timeline and are executed efficiently.
Primary Responsibilities:
- Leads comprehensive revitalization efforts for development sites and specific projects. These activities may vary and could include master planning, residential (rental and homeownership), commercial, mixed-use, and recreational and other development projects.
- Prepare feasibility analysis responding to project criteria, includes identifying needs, population served, financial feasibility, and community plan as needed.
- Research and secure sources of predevelopment, construction, and permanent financing from public and private sources.
- Assists in the preparation and/or review of project development proformas, underwriting and analysis.
- Collaboratively works with RHA project team members, development partners and other key stakeholders throughout development process beginning in project planning feasibility through closing, construction, and lease up.
- Solicits the expertise of others while articulating a clear understanding of the issues to keep development projects moving forward.
- Lead role in all resident, community, and stakeholder engagement efforts. Collaborate and coordinate with internal communications team, as required.
- Perform outreach duties and public relations work as needed; attend neighborhood, community and public meetings; act as liaison between RHA, its consultants, vendors, partners and other key stakeholders.
- Keeps RHA leadership informed at all times of progress in achieving project milestones and unit delivery goals.
- Identifies and consults with leadership team on issues that impact scope, schedule, and budget.
- Writes and coordinates solicitations for development proposals via RFP or RFQ process with Procurement and leads the review process, as required.
- Perform tasks necessary to obtain all approval i.e., submission of land use, and permit application, attendance at hearings, neighborhood meetings, and foster a team approach to obtaining neighborhood acceptance, where required.
- Oversee project design development; supervise preparation of project plans and specifications; ensure attention given to project budget, timelines, and lender/investor/regulatory requirements.
- Oversee the construction process, including compliance with local government and lender requirements; perform site inspections; recommend decisions regarding change order requests; process change orders, pay application and loan disbursement requests; and assure compliance with plans and specifications.
- Coordinates the engagement of the inter-departmental project team members, external partners and other consultants in the preparation and submission of evidentiary or other documents for HUD PIH, SAC, and RAD approvals as required.
- Prepare all applications for funding and lead others in the application process; actively engage in problem-solving with internal and external parties.
- Organize, coordinate, document and facilitate escrow closings.
- Manage interdepartmental planning and project handoff process to ensure successful transition to operations and housing management.
- Attend and present at Board and Board Committee meetings as required.
- Other duties as assigned by the Chief Real Estate Development Officer
DESIRED EDUCATION, EXPERIENCE AND SKILLS
- Bachelor’s Degree or higher from an accredited four-year college or university, and at least two years’ experience in architecture, real estate finance, development, planning, engineering, or construction management, or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
- Experience in affordable housing and knowledge of local, state, federal financing programs including public housing funding, Low-Income Housing Tax Credit (LIHTC), and tax-exempt bonds is a plus.
- Proficient in Excel, Word, PowerPoint, MS Project, or other project management software.
- Core Competencies: Organizational, time management, interpersonal, problem-solving and analytical skills.
- Ability to excel in a dynamic, entrepreneurial, and collaborative environment.
- Knowledge of the Greater Raleigh real estate market a plus.
SPECIAL REQUIREMENTS
- Possession of a valid North Carolina driver’s license and safe driving record for those required to drive or allowed to drive on behalf of RHA.
- Drug testing and criminal background check required.
For instructions on applying, go to the Application link.
Housing Management Dept:
Expected Hiring Salary: $51,478 – $64,549
GENERAL DESCRIPTION
Responsible for managing a multi-site Public Housing rental portfolio. The Property Manager is responsible for overall management of the site including planning, budgeting, marketing, fiscal management and providing leadership and direction to the Office Assistant. Work includes leasing, determining subsidized rent amounts, collecting rents, informing tenants of policies and procedures, inspecting units and grounds, ensuring lease compliance, investigating lease violations, annual lease renewals and filing court papers when needed. The Property Manager will initiate and maintain accurate files in accordance with all regulations and guidelines. The Property Manager will manage waiting lists for two separate housing programs. Requires organizational skills, self-motivations, and follow through. Courtesy and tact are required in daily contact with residents, outside human service agencies and other employees. Must be proficient with Microsoft Word and Excel.
SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel.
DESIRABLE EDUCATION AND TRAINING
Graduation from a four year college or university with major course work in business administration, public administration, or property management, or an equivalent combination of experience or training which provides the required knowledge, skills, and abilities. Considerable experience in property management (preferably in a public housing authority) is preferred.
For instructions on applying, go to the Application link.
Real Estate Development Finance Underwriter
Salary Range: $88,045 to $132,758 (commensurate with experience)
The Raleigh Housing Authority is seeking to add new members to the team that are eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with us as a Real Estate Development Finance Underwriter.
GENERAL DESCRIPTION:
Lead the financial modeling and analysis of housing development projects on agency owned land, preservation and rehabilitation of existing agency-owned housing, and other real estate development activities including new acquisitions. This position is an integral part of the overall agency strategy and ensures that the investments we undertake align with our vision and are financially sound.
Primary Responsibilities:
- Deal structuring and financial modeling for multiple real estate projects.
- Produce feasibility analysis for prospective real estate developments.
- Underwrite deals financed with federally regulated funds.
- Perform risk mitigation analyses.
- Assist with land acquisition, including preparation of letters of intent (LOI)/term sheets and purchase contracts with legal counsel, and gathering and evaluating due diligence materials.
- Conduct internal and external research to support all investment and finance assumptions, including but not limited to, acquisitions, construction or rehab costs, site development costs, utility costs, market analysis, entitlements, etc.
- Update development proformas and perform financial due diligence as project details and market conditions change.
- Support housing development project managers with needed underwriting analysis for real estate committees and CEO and Executive Board for final approval.
- Coordinate financial closings with internal and external parties, including project managers, developer partners, City and State agencies, lenders, equity investors, and bond underwriters.
- Work closely with colleagues from city, county, state and Federal agencies involved in the development of affordable housing.
- Research and gather documentation for RFQ/RFP processes.
- Evaluate RFQ/RFP responses from potential development partners.
- Make presentations to residents, board members, elected officials, and community members.
- Exhibit professionalism and integrity when representing the Raleigh Housing Authority and its affiliates while attending and participating in professional functions.
- Undertake other tasks as may be assigned by the Chief Real Estate Development Officer
DESIRED EDUCATION, EXPERIENCE AND SKILLS
- Bachelor’s Degree or higher from an accredited four-year college or university, with at least three years of affordable housing finance experience.
- Strong financial and analytical skills that will excel in a dynamic, entrepreneurial, and collaborative environment. Prior experience with housing authority, finance agency, tax credit syndicator, impact equity investor, or lender is a plus.
- Ability to use proprietary financial models to assess feasibility, optimal structure, and appropriate underwriting of new construction and preservation projects.
- Technical fluency in tax credit programs and other federal financing programs especially Low-Income Housing Tax Credits (LIHTC) and tax-exempt bonds, and HUD mixed finance transactions and operating subsidies
- Familiarity with joint venture real estate equity investments and other affordable housing finance structures, including, but not limited to, FHA-insured loans, GSE loans, and bank construction loans.
- Ability to explain, in writing, deal structure, investment proposals, and project details for internal and external audiences.
- Proficiency in Microsoft Excel, Word, and Power Point
- Knowledge of the Greater Raleigh real estate market a plus.
SPECIAL REQUIREMENTS
- Possession of a valid North Carolina driver’s license and safe driving record for those required to drive or allowed to drive on behalf of RHA.
- Drug testing and criminal background check required.
For instructions on applying, go to the Application link.
Expected Hiring Range: $65,700 to $82,383
GENERAL DESCRIPTION
The Raleigh Housing Authority seeks an experienced, innovative, future-focused professional to serve as a Regional Property Manager for the Housing Management department. Alongside other property management team members, the Regional Property Manager plays a leading role in department for strategic planning, maintaining, and strengthening resident partnerships, managing Housing Management staff, and offering subject area expertise in maintaining the rental portfolios, leasing activities, and Low-Income Housing Tax Credit (LIHTC), HUD-related matters. The incumbent’s scope of leadership includes the Property Managers and their portfolios. This role requires ongoing innovation to ensure the long-term sustainability of this high-performing housing authority and ensure the quality and success of day-to-day operations carried out by the Housing Management staff in conjunction with other departments.
- Help develop overarching strategic goals, policies, and operational plans for the organization as a member of the senior management team in close alignment with the Director of Housing Management.
- Provide oversight for residential leasing, LIHTC, and HUD programs to ensure a cohesive strategy in support of overall Agency mission and purpose.
- Implement measurable objectives, initiatives, outcomes, budgets, funding strategies, performance metrics, and timelines; redirect approaches that may be dated or ineffective.
- Lead, motivate, supervise, and maintain a highly effective, productive, and unified team through a lens of equity and inclusivity, supporting both professional/technical expertise and operational talent at all levels. Ensure that leadership is approachable and operates with a defined culture of equity, inclusivity, flexibility, collective problem-solving, and openness to suggestions, together with the ability to resolve/mitigate conflict.
- Recruit and select Property Managers, professional staff, and other personnel. Assign, train, and inspect the work of staff; reward, discipline, coach, counsel, and evaluate staff performance; and oversee transfers, promotions, suspensions, terminations, and demotions.
- Empower Property Management teams to maximize available resources and staff contributions through coaching and guiding, both to grow leaders’ skills at all levels and enhance shared ownership of RHA’s mission, performance, and results.
- Collaborate across portfolios and departments in providing collective and inclusive leadership. Maintain positive and productive working relationships internally and externally with portfolios, residents and program participants, community service providers, organizations, and industry peers.
- Actively engage with industry groups and national partners to guarantee up-to-date knowledge regarding current issues, policies, and trends that impact the department’s operations and future planning.
- Participate in the development of strategies for housing programs and initiatives; establish appropriate customer service levels, performance expectations, and stretch goals in support of RHA’s overarching mission objectives.
- Monitor and evaluate the efficiency and effectiveness of the department’s operational approaches and allocate internal resources accordingly.
- Align resources and approaches necessary for the team to be effective, including technology, workflow processes/operations, technology, and training. A major technology upgrade is on the horizon. Collaborate with this effort to provide increased efficiency and improved business processes.
- Represent the Property Management offices in all repositioning and development strategies in coordination with other Regional Property Manager and the Director of the department.
- Maintain a comprehensive and up-to-date understanding of LIHTC, HUD programs and regulations, allowing RHA to maximize funding, leverage partnership opportunities, and provide additional resources to communities and residents.
- Interpret and assure compliance with LIHTC, HUD regulations, rules, and guidelines, as well as other applicable state and local codes, laws, and ordinances.
- Analyze new LIHTC, HUD, state, and local regulations as they relate to the Authority; advise and strategize regarding the impact of these changes on agency goals and operations. Demonstrate understanding of and respect for diverse backgrounds and create cooperative relationships with a wide range of partners and stakeholders.
- Build relationships, conduct negotiations, and represent the Authority in meetings with other departments, government agencies, contractors, community groups, resident councils, the general public, and regulatory bodies.
- Provide strategic oversight of the Authority’s community outreach initiatives, coordinating with appropriate staff to set the stage for culturally competent conversations between RHA and its diverse community partners and stakeholders.
- Present proposals and recommendations clearly, logically, and persuasively in departmental meetings and other public meetings.
- Prepare and review the scope of services for Request for Proposals (RFPs) and other procurement documents as needed.
SPECIAL REQUIREMENTS
Valid NC Driver’s License required. Drug testing and criminal background check required.
DESIRABLE EDUCATION AND TRAINING
Graduation from a four-year college or university with major course work in business administration, public administration, or an equivalent combination of experience or training which provides the required knowledge, skills, and abilities.
A minimum of five (5) years of related property management experience of residential nonprofit housing, social services and community development in the public or private real estate sectors, with a minimum of three (3) years of supervisory experience with a thorough knowledge of residential leasing, LIHTC, and HUD regulations.
Technical Skills
To perform this job successfully, the employee should have strong computer skills (e.g., Microsoft 365 – Outlook, Teams, Word, Excel, PowerPoint, and Outlook). Preferred knowledge of software data systems such as Yardi, Yardi Payscan, Yardi Rent Café, Yardi Vendor Cafe, and HUD platforms. Must learn other computer software programs as required by assigned tasks. Strong emotional intelligence and ability to foresee conflicts and coordinate multiple projects simultaneously.
Highly proficient in collaborative work, adaptable to shifting goals and priorities. Must have strong writing, editing, and oral communication skills and work well in a fast-paced environment.
For instructions on applying, go to the Application link.
Expected Hiring Range: $51,478 to $60,049
GENERAL DESCRIPTION
The Raleigh Housing Authority is seeking a talented and experienced Technology Support Specialist to join our team in Raleigh, North Carolina. In this role you will provide technical support for end users and maintain the agency’s computer systems. Work requires independent judgement and initiative when resolving end user problems. Considerable knowledge of computer systems is required.
Candidate must possess a strong work ethic and be a team player. Ability to solve operational problems in a timely manner. Ability to maintain effective working relationships with other staff and third party vendors. Ability to work under minimal supervision. Should have experience troubleshooting Windows computers and attached peripherals, working with end users to resolve computer issues, Active Directory, server management and Office 365 applications.
- Monitors the IT ticketing system and completes tasks in a timely manner.
- Provides support and resolves problems to the end user’s satisfaction.
- Performs user account operations such as account creation, deletion, or other changes.
- Works with vendors to purchase new equipment and to resolve issues with existing equipment.
SPECIAL REQUIREMENTS
Drug testing and criminal background check are required. A valid North Carolina driver’s license is required.
DESIRABLE EDUCATION AND TRAINING
A Bachelor’s degree in information technology, or a related field, and two years of experience in help desk support or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
For instructions on applying, go to the Application link.
