The Maintenance Department performs repairs
and monitors contracts for over 2,000 public housing, tax credit and market rate units in numerous
developments and single family homes scattered over the Raleigh Metropolitan area.
The department addresses over 30,000 work orders a year for a variety
of repairs. The department consists of five major divisions.
The following is an overview of each division:
Work Order and Trades Section - Comprised of site-based mechanics, carpenters, locksmith, electrician, appliance technician and HVAC mechanics. They are responsible for the day-to-day upkeep of their assigned areas and the completion of most work orders.
Vacancies - Responsible for the repairs and preparation for re-leasing of over 500 vacant units per year. This crew is able to achieve less than a one week turn time on vacant units.
Warehouse - The Housing Authority maintains a highly efficient computerized warehouse for ready access to regularly used and highly specialized parts and products required to repair our properties and systems.
Landscape and Grounds - This group performs the mowing, removes litter and bulk trash, and addresses all landscaping needs in our numerous developments.
Contracting Division - Well over $1 million in contracts with private companies are issued and monitored yearly. Close scrutiny is applied to insure we are receiving maximum benefit from these contracts.
Additionally, the Maintenance Department has
an aggressive ongoing safety program, a documented quality control checking
system and a system for live-in staff to address after-hour