Current Administrative Job Openings

Account Specialist

Expected Hiring Range: $35,031 – $42,581

GENERAL DESCRIPTION

Under general supervision, this position performs administrative work in determining initial and continued eligibility for Section 8 applicants/recipients. Work includes calculation of rent payments in accordance with HUD regulations and auditing files. The ideal candidate will:

• Give considerable attention to detail while verifying information submitted by tenants
• Exercise independent judgment, discretion, and initiative when completing assignments
• Apply knowledge of applicable policies, procedures, and programs

SPECIAL REQUIREMENTS

Must have a valid North Carolina Driver License. Experience using Microsoft Excel and Word is also required. Drug testing, criminal background check and a DMV check, required.

DESIRABLE EDUCATION AND TRAINING

Requires a high school diploma or its equivalent. An associate’s or bachelor’s degree in Accounting or Business Administration is preferred, with 2 to 3 years experience in bookkeeping, personal income tax preparation, or performing calculations to determine eligibility for benefit assistance; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Bilingual skills (English/Spanish) are preferred.

For instructions on applying, go to the Application link.

Accounting Manager

Expected Hiring Range: $57,603 – $66,058  

GENERAL DESCRIPTION

Performs and supervises accounting and auditing duties including budgeting, account analysis and reconciliations, preparing financial statements including upper level financial reports and notes, and writing reports.  Performs accounting and financial analysis for both capital grants and redevelopments.  Considerable knowledge of and ability to apply accounting theories and principles.  Ability to analyze and interpret complex GASB standards and regulations.  Capable of conveying complex financial issues in a clear, concise manner.  Excellent understanding of a variety of complex financial arrangements.  Able to manage and supervise accounting personnel, implement and manage systems of internal controls.             

Requires high level of professionalism.  Has strong communication skills, attention to detail, initiative, and intuitive ability.  Individual should be highly self-motivated and exercise independent judgement. Advanced proficiency with computer applications including Excel and MS Word.

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license. Typing or word processing (wmp), Word, Excel other certifications/license

 DESIRABLE EDUCATION AND TRAINING

Graduation from a four-year college or university with a degree in Accounting or Business Management and considerable experience in management level fund accounting as well as supervisory experience; or an equivalent combination of training and experience.

For instructions on applying, go to the Application link.

Accounting Specialist                                           

Salary Range:  $40,553-$62,912

Expected Hiring Range:  $40,553-$44,710 

GENERAL DESCRIPTION

Responsibilities include computerized general ledger, processing A/R for tenant accounts, budgeting and accounting for project based programs, expense account coding, financial analysis, reconciliations, and reporting; and problem resolution. Must be able to work independently and coordinate large projects over time.

Requires high level of professionalism including strong communication skills, excellent administrative and technical computer skills; attention-to-detail in accuracy and timeliness of work.

Individual should be highly self-motivated, capable of handling large volumes of work proficiently, and comfortable working in a fast-paced, deadline-driven environment.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check are also required. Requires proficiency with computer applications including Excel and MS Word. An in-house bookkeeping test will be administered during the interview.

DESIRABLE EDUCATION AND TRAINING

Associate’s degree in accounting and 1 to 2 years of experience in bookkeeping or technical accounting work, preferably involving accounts receivable; or an equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

For instructions on applying, go to the Application link.

The Raleigh Housing Authority (RHA) is searching for a Chief Executive Officer to run one of the largest providers of affordable housing located in Wake County, North Carolina.

Please click here for more details: Chief Executive Officer, Raleigh, NC

Client Specialist

Expected Hiring Salary:  $35,031

GENERAL DESCRIPTION

Under general supervision performs administrative work in determining initial eligibility of Section 8 applicants along with continuing eligibility for Section 8 recipients.  Work includes interviewing tenants to gather information regarding income, employment status, family composition, and allowable deductions; verifying the information; and determining tenants’ continued eligibility for housing.  Considerable attention to detail must be exercised in verifying information submitted by applicants and tenants.  Tact and courtesy are required in extensive public contacts with program applicants and associated outside agencies. 

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required.   

 DESIRABLE EDUCATION AND TRAINING

Graduation from high school or its equivalent.  An Associate’s or Bachelor’s degree in Business Administration is preferred, with 2-3 years experience in public housing programs; or an equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Bilingual skills (English/Spanish) and Customer Service experience are preferred.  Experience with Word and Excel.

For instructions on applying, go to the Application link.

Customer Service Manager

Expected Hiring Range: $40,553-$46,946

GENERAL DESCRIPTION
Supervises the work of three administrative and customer service staff to ensure adherence to quality standards, deadlines, and proper procedures to ensure quality customer service to the public, clients, and landlords of RHA. Resolves customer complaints and questions regarding policies and procedures. Provides staff with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Duties and oversight include, front desk reception (in-person and via telephone), receipt and handling of mail, email, and client documents. Monitors key activities and prepares monthly reports. Must be able to demonstrate effective customer service techniques in support of the daily operation of the Leased Housing department. Provides a welcoming environment to the public, applicants, clients and landlords.
Requires a high level of professionalism and tact. Must have great communication skills, attention to detail, initiative, intuitive ability, and be able to exercise independent judgement. Must be proficient with Microsoft Word and Excel.

SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel.

DESIRABLE EDUCATION AND TRAINING
Requires a bachelor’s degree in business administration, sociology, psychology or related field and 3-5 years of customer service experience or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities.

For instructions on applying, go to the Application link.

Housing Inspector

Expected Hiring Salary:  $42,581

GENERAL DESCRIPTION

Performs initial and annual inspections of housing units for the Housing Choice Voucher Program in accordance with federal, state, and local building codes; and U.S. Department of Housing and Urban Development (HUD) Housing Quality Standards (HQS) requirements, including identification of potential lead hazards.  Performs re-inspections of previously failed units and follows up on complaints to ensure compliance with building codes and Housing Quality Standards.  Prepares certification documentation for rent reasonableness calculations on all units inspected.  Assists the Inspections Manager in gathering rent comparable data for updating the Rent Reasonableness Database. Completes inspection checklists and documents HQS violations using Encompass software.  Files inspection reports and accompanying documents in the electronic file management system.

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required. Visual Assessment Certification for Lead Based Paint

DESIRABLE EDUCATION AND TRAINING

Graduation from high school with vocational training in carpentry, plumbing, electrical or related building trades.  1 to 2 years of experience in the building trade or inspection field is preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

For instructions on applying, go to the Application link.

Human Resources Generalist                                       

Expected Hiring Range:  $51,758 – $62,912  

GENERAL DESCRIPTION

Raleigh Housing Authority is seeking a Human Resources Generalist to provide support to the Human Resources Division to help ensure an effective operation in support of the agency and staff.  Responsibilities may cover a wide range of tasks within the human resources function but will perform some primary tasks to support the Human Resources Manager and efficiency within the division in the areas of:

  • Recruitment, pre-employment screenings, on-boarding/new hire orientation.
  • Providing assistance to departments as needed on panels to interview job applicants.
  • Maintenance of employee database, files, and records related to hiring, benefits, terminations, leaves, promotions, transfers.
  • Administration of employee benefit plans (Health, Dental, Vision, FSA/DCRA, Group Life, LTD, STD, 401k, 457, etc.).
  • Invoice reconciliation of applicable employee benefit plans.
  • FMLA and Worker’s Compensation administration.
  • Providing assistance with employee and management training & development initiatives.
  • Providing assistance with performance management.
  • Compiling, analyzing and reporting data to local, state, and federal agencies as needed/required.
  • Providing guidance to employees and management on a variety of HR-related topics and answering questions or helping to resolve issues that may arise.
  • Interpreting, explaining, and ensuring compliance with HR laws and RHA’s Personnel Policy.
  • Off-boarding employees at separation.

 

SPECIAL REQUIREMENTS

A valid North Carolina Driver’s License, drug testing, criminal background check and DMV check is required.  Must be proficient with Word, Excel, and PowerPoint.  Experience with ADP Workforce Now is preferred.  

 

DESIRABLE EDUCATION AND TRAINING

Bachelor’s degree in HR Management, Business Administration, Public Administration, or a related field from an accredited college or university.  A minimum of 3 to 5 years of HR generalist experience; PHR or SPHR certification; and/or bilingual skills (English/Spanish) is preferred; or an equivalent combination of training and/or experience which provides the required knowledge, skills, and abilities.

For instructions on applying, go to the Application link.

Leased Housing Department:

Expected Hiring Range:  $33,363 to $40,553   

GENERAL DESCRIPTION

Under general supervision performs specialized screening work to determine eligibility of applicants for the Section 8/Housing Choice Voucher program.  Work includes interviewing tenants to gather information regarding income, employment status, family composition, and allowable deductions; verifying the information; and determining tenant’s eligibility for housing. Considerable attention to detail must be exercised in verifying information submitted by applicants.  Professionalism, tact and courtesy are required in extensive contact with applicants and outside agencies.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background, and DMV check required.   

DESIRABLE EDUCATION AND TRAINING

High school diploma or equivalent supplemented by courses in office or business administration; 2 years of work experience in human services-related administrative work; or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities to perform this job. Experience with performing calculations to determine eligibility for rental assistance, experience using Microsoft Word and Excel, and administrative work in public housing programs is preferred.  Bilingual skills (English/Spanish) are a plus.

For instructions on applying, go to the Application link.

Office Assistant IV (Clerical Asst. – Scanner) (Leased Housing)

Expected Hiring Salary: $31,774 

GENERAL DESCRIPTION
Under general supervision is responsible for accurately routing all incoming documents in the Leased Housing Department. Ensure documents are scanned and assigned to the applicable participant’s electronic file. Ensures proper storage of original documents in accordance with the department’s retention schedule. Must utilize organizational and time management skills in the completion of daily assignments.

Ensures security of documents and files received in accordance with the agency’s Enterprise Income Verification (EIV) System and Personal Identification Information (PII) security procedures. This position also serves as the back up to the receptionist (front desk and telephone) for the Leased Housing Department and may perform additional clerical duties to support department activities.

SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel.

DESIRABLE EDUCATION AND TRAINING
Graduation from high school or its equivalent, supplemented by course work in office or business administration with 1-2 years of experience in general office work, mail handling and/or scanning experience. Prior customer service experience in a high volume public service agency is preferred.

For instructions on applying, go to the Application link.

Housing Management Dept:

Expected Hiring Range: $31,774 – $33,363  

GENERAL DESCRIPTION

Responsible for a variety of clerical assignments to provide technical and administrative support to relieve Property Manager of operational details. Work involves collecting and verifying rental applications, collecting and posting rent payments, serving as receptionist, handling/routing mail, responding to applicant and resident inquiries, preparing correspondence and reports, typing, scanning, filing, scheduling meetings, and other duties as assigned. Considerable public contact is required in the position. Courtesy and tact are required in daily contactwith applicants, residents, outside human service agencies and other employees. Intermediate level proficiency with Microsoft Excel is preferred. 

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license. Drug testing, criminal background checks and DMV check required.

 DESIRABLE EDUCATION AND TRAINING

Graduation from high school or its equivalent supplemented by courses in office or business administration with 1-2 years of experience in general office and public contact work, preferably in the housing or social service field; or any equivalent combination of training and experience which provides the required knowledge skills and abilities.

For instructions on applying, go to the Application link.

Procurement Specialist                                                              

Salary Range:  $46,946-$72,829

Expected Hiring Range:  $46,946-$57,063    

GENERAL DESCRIPTION

Performs specialized technical work in the procurement of materials, equipment, and services.  Work involves the development of operating policies consistent with governing rules, regulations, and internal policies. Gathers information and analyzing procurement requirements and bids; awarding purchase orders and contracts by determining sources of supply, availability, cost, inventory trends, and errors; and working with staff, other agencies, vendors, and the general public.

 

Requires high level of professionalism including strong communication skills, excellent administrative and technical computer skills; attention-to-detail in accuracy and timeliness of work; ability to interpret and implement a variety of procurement arrangements, rules, regulations, and statutes.

 

Individual should be highly self-motivated, capable of handling large volumes of work proficiently, and comfortable working in a fast-paced, deadline-driven environment.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check are also required.  Must be proficient with Microsoft Word and Excel. 

DESIRABLE EDUCATION AND TRAINING

Bachelor’s degree preferably with a major in business administration or a related field; 5 years of work experience in purchasing, contracting, and working with computers/spreadsheets preferably in a government environment, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities to perform this job. 

For instructions on applying, go to the Application link.

Project Manager (Contract Monitor)

Expected Hiring Salary:  $40,553 – $46,387

GENERAL DESCRIPTION

Performs technical, supervisory, contract monitoring assistance. Assists with inspection procedures of structures in target areas, production of bid documents and contract specifications, review of inspection reports and cost estimates, selection of contractors, award of contracts, final inspections, and approvals for payment. Makes periodic reviews of construction work in progress to ensure compliance with established regulations and standards, notes variances and explains need for correction to contractors, recommends withholding approval until adjustments are made. Assists in the preparation of special reports, feasibility studies, and cost estimates for budgeting purposes. Performs related work as required on improvement and/or modernization projects. Assists in gathering information to close out grants.

SPECIAL REQUIREMENTS  

Valid NC Driver’s License required. Drug testing and criminal background check required. Proficiency with Word and Excel.

 DESIRABLE EDUCATION AND TRAINING

Requires a high school diploma or its equivalent, and 4 years of experience in construction work with responsibility for supervision and cost estimating; or an equivalent combination of education and experience that provides the required knowledge, skills and abilities. A degree in construction management is preferred. Experience working with computer programs/software used for office management or residential building maintenance work is preferred. Bilingual skills (English/Spanish) are a plus.

For instructions on applying, go to the Application link.

Housing  Management Dept:

Expected Hiring Salary: $44,710 – $54,346

GENERAL DESCRIPTION

Responsible for managing a multi-site Public Housing rental portfolio. The Property Manager is responsible for overall management of the site including planning, budgeting, marketing, fiscal management and providing leadership and direction to the Office Assistant. Work includes leasing, determining subsidized rent amounts, collecting rents, informing tenants of policies and procedures, inspecting units and grounds, ensuring lease compliance, investigating lease violations, annual lease renewals and filing court papers when needed. The Property Manager will initiate and maintain accurate files in accordance with all regulations and guidelines. The Property Manager will manage waiting lists for two separate housing programs. Requires organizational skills, self-motivations, and follow through. Courtesy and tact are required in daily contact with residents, outside human service agencies and other employees. Must be proficient with Microsoft Word and Excel.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel. 

DESIRABLE EDUCATION AND TRAINING

Graduation from a four year college or university with major course work in business administration, public administration, or property management, or an equivalent combination of experience or training which provides the required knowledge, skills, and abilities. Considerable experience in property management (preferably in a public housing authority) is preferred.

For instructions on applying, go to the Application link.

Property Manager II                                                           

Expected Hiring Range:  $44,710-$54,346

GENERAL DESCRIPTION

Responsible for managing a multi-site Public Housing rental portfolio.  The Property Manager is responsible for overall management of the site including planning, budgeting, marketing, fiscal management and providing leadership and direction to the Office Assistant.  Work includes leasing, determining subsidized rent amounts, collecting rents, informing tenants of policies and procedures, inspecting units and grounds, ensuring lease compliance, investigating lease violations, and filing court papers when needed.  The Property Manager will initiate and maintain accurate files in accordance with all regulations and guidelines.  Requires organizational skills, self-motivations, and follow through.  Courtesy and tact are required in daily contact with residents, outside human service agencies and other employees.  Must be proficient with Microsoft Word and Excel.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required.  Must be proficient with MS Word and Excel.

 

DESIRABLE EDUCATION AND TRAINING

Graduation from a four year college or university with major course work in business administration, public administration, or property management, or an equivalent combination of experience or training which provides the required knowledge, skills, and abilities.  Considerable experience in property management (preferably in a public housing authority) is preferred.

For instructions on applying, go to the Application link.

Resident & Community Service Coordinator             

Expected Hiring Range:  $33,363-$40,553

GENERAL DESCRIPTION

  • Evaluates and identifies resident needs and coordinates resources to promote self-sufficiency.
  • Works with residents, resident councils and/or community service providers to help enhance the quality of life and supportive services available to residents of public housing communities.
  • Serves as the liaison between community service providers and residents to help provide educational, recreational, social, cultural or economic resources.
  • Plans, organizes, implements, monitors and reports on resident programs that align with the mission of the agency to enhance and improve the economic or social conditions of the residents.
  • Manages tenant participation funds and expenditures within established guidelines.
  • Recruits, organizes, trains and supervises volunteers or others willing to assist with program efforts.
  • Performs administrative support to the department to assist with determining eligibility for rental assistance and housing programs, collection and posting of rents, data entry and preparing written correspondence.
  • Must demonstrate initiative to establish work priorities and meet short and long-term goals/deadlines.
  • Courtesy, tact and good judgment are required in daily contact with residents and outside agencies.
  • Must be proficient with data-entry, Microsoft Word and Excel.

 

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required.  Must be proficient with MS Word and Excel.

DESIRABLE EDUCATION AND TRAINING

Graduation from a four year college or university with a major in social work, human services or related field; and three years of experience working in affordable housing, or human services, preferably dealing with low-income families; or an equivalent combination of training and experience which provides the required knowledge, skills and abilities.  Requires graduation from high school or its equivalent, supplemented by courses in office or business administration with 1-2 years of experience in general office and public contact work, preferably in the housing or social services field; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

For instructions on applying, go to the Application link.

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