Current Administrative Job Openings

Account Specialist

Expected Hiring Range: $35,031 – $42,581

GENERAL DESCRIPTION

Under general supervision, this position performs administrative work in determining initial and continued eligibility for Section 8 applicants/recipients. Work includes calculation of rent payments in accordance with HUD regulations and auditing files. The ideal candidate will:

• Give considerable attention to detail while verifying information submitted by tenants
• Exercise independent judgment, discretion, and initiative when completing assignments
• Apply knowledge of applicable policies, procedures, and programs

SPECIAL REQUIREMENTS

Must have a valid North Carolina Driver License. Experience using Microsoft Excel and Word is also required. Drug testing, criminal background check and a DMV check, required.

DESIRABLE EDUCATION AND TRAINING

Requires a high school diploma or its equivalent. An associate’s or bachelor’s degree in Accounting or Business Administration is preferred, with 2 to 3 years experience in bookkeeping, personal income tax preparation, or performing calculations to determine eligibility for benefit assistance; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Bilingual skills (English/Spanish) are preferred.

For instructions on applying, go to the Application link.

Accounting Manager

Expected Hiring Range: $57,603 – $66,058  

GENERAL DESCRIPTION

Performs and supervises accounting and auditing duties including budgeting, account analysis and reconciliations, preparing financial statements including upper level financial reports and notes, and writing reports.  Performs accounting and financial analysis for both capital grants and redevelopments.  Considerable knowledge of and ability to apply accounting theories and principles.  Ability to analyze and interpret complex GASB standards and regulations.  Capable of conveying complex financial issues in a clear, concise manner.  Excellent understanding of a variety of complex financial arrangements.  Able to manage and supervise accounting personnel, implement and manage systems of internal controls.             

Requires high level of professionalism.  Has strong communication skills, attention to detail, initiative, and intuitive ability.  Individual should be highly self-motivated and exercise independent judgement. Advanced proficiency with computer applications including Excel and MS Word.

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license. Typing or word processing (wmp), Word, Excel other certifications/license

 DESIRABLE EDUCATION AND TRAINING

Graduation from a four-year college or university with a degree in Accounting or Business Management and considerable experience in management level fund accounting as well as supervisory experience; or an equivalent combination of training and experience.

For instructions on applying, go to the Application link.

Accountant (CAD):

Expected Hiring Range: $49,293 – $54,346 

GENERAL DESCRIPTION

Duties include cash forecasting, internal auditing, and analysis; prepares budgets, financial reports, statements, notes for multiple fiscal year ends, and reconciliations for effective control of federally regulated programs. 

Requires high level of professionalism including strong communication skills, excellent administrative and technical computer skills; attention-to-detail in accuracy and timeliness of work; ability to interpret and implement a variety of financial arrangements, rules, regulations, and statues.

Individual should be highly self-motivated, capable of handling large volumes of work proficiently, and comfortable working in a fast-paced, deadline-driven environment.  

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license. Typing or word processing (wmp), Word, Excel other certifications/license

 DESIRABLE EDUCATION AND TRAINING

Bachelor’s degree in accounting and considerable experience in fund accounting, or an equivalent combination of training in a related field and accounting experience. 

For instructions on applying, go to the Application link.

Contract Services:

Expected Hiring Salary:  $59,916-$66,058

GENERAL DESCRIPTION

Performs supervisory and administrative work in relation to grants awarded by the Department of Housing and Urban Development (HUD) and for modernization projects performed by Capitol Area Developments, Inc.  Duties include administrative functions and implementation regarding the Capital Fund Program’s (CFP) components including the five-year plan, mandated reporting, scheduling of work items, budget revisions, and grant close outs.  Prepares and oversees preparation of contract documentation in connection with the CFP and departmental work activities.  Prepares bid package documentation and oversees the formal bidding process.  Prepares schedule of implementation for work items of the CFP and ensures that items are completed in a timely fashion.  Performs quality assurance of department’s work by periodically inspecting contracts monitored by the department’s Contract Monitor(s) and takes the necessary actions to resolve discrepancies. Assists in resolving issues related to lead based paint and asbestos remediation in public housing and CAD Inc. inventories. Plans, directs, and supervises the activities of the department’s Contract Monitor(s) and other support staff as needed.  Employee must use tact and courtesy in contact with Housing Authority personnel, suppliers, contractors, residents, and professional disciplines.  Reviews budget line items in CFP and resolves discrepancies in conjunction with the agency’s Finance Department.  Assists in the preparation of departmental resolutions for Housing Authority Board meetings and its department’s representative board meetings when the Director is absent.  Effectively keeps abreast of and communicates the Dept. of HUD field office officials regarding updated regulatory issues that affect CFP compliance.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required.   

DESIRABLE EDUCATION AND TRAINING

Graduation from a four-year college with a degree in business supplemented by considerable experience in the construction field; or an equivalent combination of training and experience which provides the required knowledge, skills, and abilities.  NC General Contractor’s license, Asbestos Abatement Supervisor, and Lead Based Paint Supervisor certifications are preferred.

For instructions on applying, go to the Application link.

Client Specialist

Expected Hiring Salary:  $35,031

GENERAL DESCRIPTION

Under general supervision performs administrative work in determining initial eligibility of Section 8 applicants along with continuing eligibility for Section 8 recipients.  Work includes interviewing tenants to gather information regarding income, employment status, family composition, and allowable deductions; verifying the information; and determining tenants’ continued eligibility for housing.  Considerable attention to detail must be exercised in verifying information submitted by applicants and tenants.  Tact and courtesy are required in extensive public contacts with program applicants and associated outside agencies. 

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required.   

 DESIRABLE EDUCATION AND TRAINING

Graduation from high school or its equivalent.  An Associate’s or Bachelor’s degree in Business Administration is preferred, with 2-3 years experience in public housing programs; or an equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Bilingual skills (English/Spanish) and Customer Service experience are preferred.  Experience with Word and Excel.

For instructions on applying, go to the Application link.

Customer Service Manager

Expected Hiring Range: $40,553-$46,946

GENERAL DESCRIPTION
Supervises the work of three administrative and customer service staff to ensure adherence to quality standards, deadlines, and proper procedures to ensure quality customer service to the public, clients, and landlords of RHA. Resolves customer complaints and questions regarding policies and procedures. Provides staff with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Duties and oversight include, front desk reception (in-person and via telephone), receipt and handling of mail, email, and client documents. Monitors key activities and prepares monthly reports. Must be able to demonstrate effective customer service techniques in support of the daily operation of the Leased Housing department. Provides a welcoming environment to the public, applicants, clients and landlords.
Requires a high level of professionalism and tact. Must have great communication skills, attention to detail, initiative, intuitive ability, and be able to exercise independent judgement. Must be proficient with Microsoft Word and Excel.

SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel.

DESIRABLE EDUCATION AND TRAINING
Requires a bachelor’s degree in business administration, sociology, psychology or related field and 3-5 years of customer service experience or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities.

For instructions on applying, go to the Application link.

Housing Inspector

Expected Hiring Salary:  $42,581

GENERAL DESCRIPTION

Performs initial and annual inspections of housing units for the Housing Choice Voucher Program in accordance with federal, state, and local building codes; and U.S. Department of Housing and Urban Development (HUD) Housing Quality Standards (HQS) requirements, including identification of potential lead hazards.  Performs re-inspections of previously failed units and follows up on complaints to ensure compliance with building codes and Housing Quality Standards.  Prepares certification documentation for rent reasonableness calculations on all units inspected.  Assists the Inspections Manager in gathering rent comparable data for updating the Rent Reasonableness Database. Completes inspection checklists and documents HQS violations using Encompass software.  Files inspection reports and accompanying documents in the electronic file management system.

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background check and DMV check required. Visual Assessment Certification for Lead Based Paint

DESIRABLE EDUCATION AND TRAINING

Graduation from high school with vocational training in carpentry, plumbing, electrical or related building trades.  1 to 2 years of experience in the building trade or inspection field is preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

For instructions on applying, go to the Application link.

Leased Housing Department:

Expected Hiring Range:  $33,363 to $40,553   

GENERAL DESCRIPTION

Under general supervision performs specialized screening work to determine eligibility of applicants for the Section 8/Housing Choice Voucher program.  Work includes interviewing tenants to gather information regarding income, employment status, family composition, and allowable deductions; verifying the information; and determining tenant’s eligibility for housing. Considerable attention to detail must be exercised in verifying information submitted by applicants.  Professionalism, tact and courtesy are required in extensive contact with applicants and outside agencies.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license.  Drug testing, criminal background, and DMV check required.   

DESIRABLE EDUCATION AND TRAINING

High school diploma or equivalent supplemented by courses in office or business administration; 2 years of work experience in human services-related administrative work; or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities to perform this job. Experience with performing calculations to determine eligibility for rental assistance, experience using Microsoft Word and Excel, and administrative work in public housing programs is preferred.  Bilingual skills (English/Spanish) are a plus.

For instructions on applying, go to the Application link.

Office Assistant IV (Clerical Asst. – Scanner) (Leased Housing)

Expected Hiring Salary: $31,774 

GENERAL DESCRIPTION
Under general supervision is responsible for accurately routing all incoming documents in the Leased Housing Department. Ensure documents are scanned and assigned to the applicable participant’s electronic file. Ensures proper storage of original documents in accordance with the department’s retention schedule. Must utilize organizational and time management skills in the completion of daily assignments.

Ensures security of documents and files received in accordance with the agency’s Enterprise Income Verification (EIV) System and Personal Identification Information (PII) security procedures. This position also serves as the back up to the receptionist (front desk and telephone) for the Leased Housing Department and may perform additional clerical duties to support department activities.

SPECIAL REQUIREMENTS
Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel.

DESIRABLE EDUCATION AND TRAINING
Graduation from high school or its equivalent, supplemented by course work in office or business administration with 1-2 years of experience in general office work, mail handling and/or scanning experience. Prior customer service experience in a high volume public service agency is preferred.

For instructions on applying, go to the Application link.

Housing Management Dept:

Expected Hiring Range: $31,774 – $33,363  

GENERAL DESCRIPTION

Responsible for a variety of clerical assignments to provide technical and administrative support to relieve Property Manager of operational details. Work involves collecting and verifying rental applications, collecting and posting rent payments, serving as receptionist, handling/routing mail, responding to applicant and resident inquiries, preparing correspondence and reports, typing, scanning, filing, scheduling meetings, and other duties as assigned. Considerable public contact is required in the position. Courtesy and tact are required in daily contactwith applicants, residents, outside human service agencies and other employees. Intermediate level proficiency with Microsoft Excel is preferred. 

SPECIAL REQUIREMENTS  

Must possess and maintain a valid NC driver’s license. Drug testing, criminal background checks and DMV check required.

 DESIRABLE EDUCATION AND TRAINING

Graduation from high school or its equivalent supplemented by courses in office or business administration with 1-2 years of experience in general office and public contact work, preferably in the housing or social service field; or any equivalent combination of training and experience which provides the required knowledge skills and abilities.

For instructions on applying, go to the Application link.

Maintenance Dept:

Expected Hiring Range: $15.28 to $16.84 per hour

GENERAL DESCRIPTION

• Serves as receptionist/first point of contact for Housing Authority guests in person and via telephone. Must exercise tact and courtesy in a variety of situations with the public.
• Operates a multi-line phone system, screen, forward calls, or provide information to callers.
• Assists with general inquiries or refers individuals to the appropriate official or agency.
• Ensures visitors to the agency are signed-in before directing them to their destination.
• Unlocks and locks/secures the main entrance of the Housing Authority administration building on business days at 8:00 a.m. and 5:00 p.m.
• Performs high-volume data entry support work and other clerical tasks to assist with the daily operations of the Maintenance Department and the agency.
• Performs data entry to assist with closing work orders.
• Monitors all assigned annual contracts and purchase orders, submits timely applications for payment, and informs Administrative Assistant or Director of any that require additional funds before they are overspent.

SPECIAL REQUIREMENTS  

Must possess and maintain a valid North Carolina driver’s license. Must be proficient with Microsoft Word and Excel. Drug testing, criminal background check, and DMV check required

 DESIRABLE EDUCATION AND TRAINING

Graduation from high school or its equivalent, supplemented with administrative/clerical coursework or training, or a combination of training or experience which provides the required knowledge, skills, and abilities. Experience working with computer programs/software used for office management or residential /building maintenance work preferred. Bilingual skills (English/Spanish) are a plus.

For instructions on applying, go to the Application link.

Project Manager (Contract Monitor)

Expected Hiring Salary:  $40,553 – $46,387

GENERAL DESCRIPTION

Performs technical, supervisory, contract monitoring assistance. Assists with inspection procedures of structures in target areas, production of bid documents and contract specifications, review of inspection reports and cost estimates, selection of contractors, award of contracts, final inspections, and approvals for payment. Makes periodic reviews of construction work in progress to ensure compliance with established regulations and standards, notes variances and explains need for correction to contractors, recommends withholding approval until adjustments are made. Assists in the preparation of special reports, feasibility studies, and cost estimates for budgeting purposes. Performs related work as required on improvement and/or modernization projects. Assists in gathering information to close out grants.

SPECIAL REQUIREMENTS  

Valid NC Driver’s License required. Drug testing and criminal background check required. Proficiency with Word and Excel.

 DESIRABLE EDUCATION AND TRAINING

Requires a high school diploma or its equivalent, and 4 years of experience in construction work with responsibility for supervision and cost estimating; or an equivalent combination of education and experience that provides the required knowledge, skills and abilities. A degree in construction management is preferred. Experience working with computer programs/software used for office management or residential building maintenance work is preferred. Bilingual skills (English/Spanish) are a plus.

For instructions on applying, go to the Application link.

Housing  Management Dept:

Expected Hiring Salary: $44,710 – $54,346

GENERAL DESCRIPTION

Responsible for managing a multi-site Public Housing rental portfolio. The Property Manager is responsible for overall management of the site including planning, budgeting, marketing, fiscal management and providing leadership and direction to the Office Assistant. Work includes leasing, determining subsidized rent amounts, collecting rents, informing tenants of policies and procedures, inspecting units and grounds, ensuring lease compliance, investigating lease violations, annual lease renewals and filing court papers when needed. The Property Manager will initiate and maintain accurate files in accordance with all regulations and guidelines. The Property Manager will manage waiting lists for two separate housing programs. Requires organizational skills, self-motivations, and follow through. Courtesy and tact are required in daily contact with residents, outside human service agencies and other employees. Must be proficient with Microsoft Word and Excel.

SPECIAL REQUIREMENTS

Must possess and maintain a valid NC driver’s license. Drug testing, criminal background check and DMV check required. Must be proficient with MS Word and Excel. 

DESIRABLE EDUCATION AND TRAINING

Graduation from a four year college or university with major course work in business administration, public administration, or property management, or an equivalent combination of experience or training which provides the required knowledge, skills, and abilities. Considerable experience in property management (preferably in a public housing authority) is preferred.

For instructions on applying, go to the Application link.

Reexamination Specialist

Expected Hiring Range: $35,031 – $40,553

GENERAL DESCRIPTION

Under general supervision performs administrative work in determining rental payments and eligibility of public housing residents during annual recertification. Work includes examining of documents, verifying eligibility documents are present, scanning documents, auditing files, calculating household income, assets and allowances, determining tenant’s rent payments, keying information into property management software and mailing correspondence. The work must be in adherence to federal, state and local regulations as well as agency processes. Considerable attention to detail must be exercised in the verification of information submitted by resident and in the calculations to determine residents monthly rent and its effective date.

SPECIAL REQUIREMENTS
Must obtain a Public Housing Rent Calculation certification within (6) months of hire. Experience using Microsoft Excel, PowerPoint and Word is also required. Drug testing, criminal background check and DMV check required.

DESIRABLE EDUCATION AND TRAINING

Requires a high school diploma or its equivalent. An associate’s or bachelor’s degree in Accounting or Business Administration is preferred, with 2 to 3 years’ experience in bookkeeping, personal income tax preparation, or performing calculations to determine eligibility for benefit assistance; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

For instructions on applying, go to the Application link.

Work Order Clerk

Expected Hiring Range: $15.28 – $16.84 per hour

GENERAL DESCRIPTION

Receives requests for work orders from residents and staff via email, telephone, and voicemail and enters those requests into the work order system. Obtains detailed information from requestor concerning work to be performed and generates a work order accordingly. Receives and reviews daily logs from the after-hours emergency service. Converts those calls to work orders. Classifies priority of work orders, grouping them as emergency, urgent or routine. Responsible for notifying maintenance workers immediately of emergency situations using two-way mobile radio communications. Timely distributes newly generated work orders daily to supervisors for maintenance workers. Maintains a daily log of all emergencies calls and ensures emergency work orders are received in and closed within a twenty-four hour period. Must be able to manage multiple priorities in a time sensitive work environment. Must be able to maintain an orderly systematic approach to work in a high volume work environment. Attention to detail is required to ensure accurate repairs and billing. Operates general office and other equipment such as a copier, computer, calculator, and radio communication system. Answer inquiries that require interpretation of routine Housing Authority Maintenance policies and procedures. Performs other related duties as required.

SPECIAL REQUIREMENTS

Drug testing and criminal background check required.

DESIRABLE EDUCATION AND TRAINING

Graduation from high school or its equivalent with at least 2-3 years’ experience in work order entry/data entry; must be able to type at least 50 wpm; or possess an equivalent combination of training and experience which provides the required knowledge, skills and abilities.

For instructions on applying, go to Application Link

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